HomeKeep (“we”, “the app”) helps you keep a home maintenance schedule. This policy describes what we collect and why. We do not sell your personal information and we do not use it for advertising or tracking across other companies’ apps or websites.
Account
When you create an account we store your email address and, if you add them, your name and profile photo. Sign-in may use Apple or Google. We use this to authenticate you and sync your home.
Biometric sign-in
Face ID or Touch ID is optional. If you turn it on, a refresh token is stored in the device Secure Store so you can unlock the app after a local sign-out. We do not receive your biometric data—Apple processes Face ID and Touch ID on the device.
Home and schedule
We store the home details you enter (address, climate-related location, equipment, emergency facts, tasks, completion notes or photos, and related home-record fields). Address text may be sent to Mapbox to suggest places. Coordinates derived from your address are used to show weather-related reminders (Open-Meteo). We do not collect GPS from the device for this.
Documents
Manuals, receipts, warranties, inspection reports, permits, and other files you upload are stored with the home so they appear in the app for you and household members you invite.
Keeper and AI features
When you use Keeper, label scan, or inspection import, relevant home data and/or images you submit are sent through our backend to Google Gemini to generate an answer or extract fields. That data is used only to fulfill the request. Use may be limited by free quotas or require HomeKeep +.
Recalls
Equipment identifiers you save (for example brand, model, or serial) may be checked against recall sources for your country, such as Health Canada or United States recall data, so we can show alerts in the app.
Calendar feeds
If you subscribe to a maintenance calendar feed, a private token lets your calendar app fetch due dates and task titles. Anyone with that link could read those details—treat it like a password and revoke or regenerate it in Settings if it is shared by mistake.
Widgets
The Home Screen widget reads a schedule snapshot written to an App Group on your device. That snapshot is not sent elsewhere for the widget.
Household sharing
If you create or join a household, members can see that home’s schedule and related records. Invite codes and QR invites are meant to be shared only with people you trust.
Purchases
HomeKeep + subscriptions are processed by Apple or Google. We receive entitlement status (for example trial or subscribed) through RevenueCat so we can unlock features. We do not store your full card number. Prices are charged in the currency of your store account (Canadian dollars for the Canadian App Store).
Notifications
If you allow notifications, we store a device push token so we can send reminders you opted into. You can turn these off in the app or in system settings.
Photos and camera
Photos you choose for a profile, equipment, emergency facts, a completed task, or AI features (for example a nameplate or document scan) are stored or processed as described in this policy so they appear in the app or fulfill the request. We do not use your photo library for advertising.
Service providers
We use Supabase to host accounts and data, Mapbox for address search, Open-Meteo for weather, Google (Gemini) for Keeper and related AI features, RevenueCat and Apple or Google for subscriptions, and Expo/Apple for push delivery. They process data only to provide those services.
Retention and deletion
We keep your data while your account exists. You can delete your account in Settings, which removes your HomeKeep data from our systems. Store subscriptions must be cancelled in your Apple or Google account.
Children
HomeKeep is not directed at children under 13.
Contact
For privacy questions, visit our support page to get in touch.